Zero-3 Company - Refund policy

At Zero-3 Company, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the product within [day] of receipt for a refund or exchange, subject to the terms and conditions outlined in this policy.

Eligibility:
To be eligible for a refund or exchange, the following conditions must be met:
a. The product must be unused, undamaged, and in its original packaging.
b. You must provide proof of purchase, such as a receipt or order confirmation.
c. The return must be initiated within [insert number] days of receipt of the product.

Process:
To initiate a return or exchange, please contact our customer service team at +961-76009900. We will provide you with instructions on how to return the product and any necessary forms to complete the process.

Once we receive the returned product and verify that it meets the eligibility criteria, we will process your refund or exchange as follows:
a. Refunds: Refunds will be issued to the original payment method used for the purchase, within [insert number] days after we receive the returned product. Please note that shipping costs are non-refundable.
b. Exchanges: If you requested an exchange, we will ship the replacement product to you within [insert number] days after we receive the returned product. You may be responsible for any price difference and shipping costs associated with the exchange.

Non-Returnable Items:
Certain items are non-returnable and non-refundable, including but not limited to:
a. Custom or personalized products.
b. Perishable goods.
c. Digital downloads or services.

Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately at +961-76009900. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.
Final Sale Items
Certain items may be marked as "final sale" and are not eligible for return or exchange. Please check the product description or contact us for more information before making your purchase.

Changes to this Refund Policy:
We reserve the right to update or modify this Refund Policy at any time. We will notify you of any changes by posting the updated policy on this page with a new effective date.

Contact Us:
If you have any questions or concerns about this Refund Policy or your return, please contact us at +961-76009900.